Terms & Conditions

This website is owned and operated by ThelHOST.com and will be referred to as "We", "our" and "us" within this Terms & Conditions document. By using this website ("the website"), you agree to the Terms & Conditions set out on this website page. These Terms & Conditions relate to our responsibilities and the responsibilities of yourself in all conduct relating to this website and the services it provides.


Company - The website and services provided by ThelHOST.com.
Service(s) - The immediate hosted service(s) provided by the company for rental.
Customer - A person or group purchasing or intending to purchase services with the website.
Control panel - The private potal provided by the company where customers may manage their account.

Responsibility Guidelines

Company Responsibilities
We are responsible for the maintenance and uptime of our computer hardware, immediate network and services with the intention of performing all maintenance during off-peak periods. We will strive to provide the customer with low ping times based upon their geographic location, however network disruptions outside of our immediate network are out of our control and we accept no responsibility for these. We will provide a control panel for the use of the customer, to control their services at all times.

Customer Responsibilities
The customer is responsible for providing the company with true and current information in regards to registration and financial or payment details. This extends to updating these details if there is a change. The customer is responsible for the upkeep of their own service, including but not limited to:

  • Managing user access.
  • Managing stored files and ensuring no illegal content is uploaded to the company's servers.
  • Managing all service configurations.
  • Backup of all information relating to customer services.

The company will not be responsible for the loss of any information uploaded to our servers.
In addition, customers may not rent, lease or sublet any service to any other individual or group during their service term. Customers must ensure that their service abides by our Terms & Conditions at all times ,  this  point applies only to servers of our business partners.

Payments & Subscriptions

By purchasing any service with the company, the customer agrees to be bound to a recurring subscription of that service. This service subscription cycle shall be dictated by the customer's selection of the billing interval upon ordering the service. Service subscriptions shall recur until cancellation has been requested by the customer and billing reminders shall be sent to the customer via email prior to each subscription renewal. Customers must provide a minumum of 3 full days notice before the service renewal date. All payments are due before the end of the service renewal date and the company will attempt to bill for services as early as 3 days before the start of the next subscription term. Service subscriptions which do not have a valid payment method or which we have failed to charge by the end of the service term will be automatically suspended. Suspended services are subject to termination after a period as deemed fit by the company.

Failure to Comply

Failure to comply with all current and future Terms & Conditions agreements may result in termination of the customer account and/or service interruption without refund. We reserve the right to suspend any service if we find that it is in violation of our Terms & Conditions, until the account holder ensures that his/her service complies. Subscription periods will not be affected by downtime caused by account suspension.

Banned Scripts:

The following scripts are banned from use on our servers and may not be uploaded or run. Reasons for banning them include adverse effects on server load, invitations to hackers/spammers/criminal activity, etc.

  • IRC egg drops
  • Proxy servers
  • Mail bombers
  • Anonymous mailers
  • IP spoofers
  • Port scanners
  • Hivemail
  • Telnet or SSH Access Scripts
  • nph-proxy (and other scripts what operates like proxy)
  • UBB (Ultimate Bulletin Board, all versions)
  • lstmrge.cgi
  • phpShell
  • FormMail.cgi, FormMail.pl from Matt's Script Archive are not allowed.


Termination & Cancellations

Either party may terminate the Agreement at any time by giving at least 30 days’ written notice to the other party expiring at any time after the end of the Minimum Term and not before the end of the billing period.

1 ThelHOST may terminate the Agreement immediately if the Customer:

(a) breaches the terms of the Acceptable Use Policy

(b) provides to ThelHOST any false, misleading or otherwise inaccurate information.

2 Either party may terminate the Agreement immediately by giving written notice to the other party if:

(a) the other party:

(b) is dissolved;

(c) ceases to conduct all (or substantially all) of its business;

(d) is or becomes unable to pay its debts as they fall due;

(e) is or becomes insolvent or is declared insolvent; or

(f) convenes a meeting or makes or proposes to make any arrangement or composition with its creditors;

(g) an administrator, administrative receiver, liquidator, receiver, trustee, manager or similar is appointed over any of the assets of the other party;

(h) an order is made for the winding up of the other party, or the other party passes a resolution for its winding up (other than for the purpose of a solvent company reorganisation where the resulting entity will assume all the obligations of the other party under the Agreement); or

(i) (where that other party is an individual) that other party dies, or as a result of illness or incapacity becomes incapable of managing his or her own affairs, or is the subject of a bankruptcy petition or order.

  • ToS, Terms & Conditions
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